Compliance, messaging, and upsells for inns & bed and breakfasts
 

Think of Happy Guest as your digital front desk for your Bed & Breakfast.

Use automations to be two places at once

Keep sales high and operations lean — with automatic messaging, arrivals, deposits, and upgrades.

Inns & B&Bs

🛎️
Digital Check-In
Compliance & Protection
Every guest completes their agreement, submits ID, and selects damage protection before check-in details are ever sent. By the time they arrive, everything is already signed and on file — without you having to chase anything down.
📱
Hands-Off Messaging
Automated Messages
Check-in instructions, house rules, and follow-up messages go out to guests at the right time, automatically. You set the sequence once and it runs on its own — so you can focus on being present when guests actually arrive, not on coordinating logistics before they do.
💸
Earn More Per Stay
Revenue & Upsells
Room upgrades, early check-in, and add-ons are offered to guests as part of their pre-arrival flow. They choose what they want and pay before they get there — so more revenue comes in without any awkward upsell conversation on your end.
🎩
Share Essential Info
Guidebooks & Guest Experience
House rules, local spots, breakfast details, and property information are all delivered to guests before they arrive. They walk in knowing where things are and what to expect, which means you spend less time answering the same questions and more time on the kind of hospitality that earns the review.
 
Compliance & Protection
Automated Messaging
Revenue & Upsells
Guidebooks
Inn & B&B Features
Compliance & Protection
Rental agreements, ID, and damage protection are collected digitally as part of the guest registration flow. Completion is tracked automatically and everything is on file before check-in.

Inn & B&B Features
Automated Messaging
Check-in details, house rules, and post-stay follow-ups are each triggered automatically at the right point in the reservation — one setup runs every stay from that point forward.

Inn & B&B Features
Revenue & Upsells
Room upgrades, breakfast add-ons, and early check-in options are presented inside the guest registration flow. Guests select and pay before arrival — the offers go out automatically with every reservation.

Inn & B&B Features
Guidebooks & Guest Experience
House rules, local recommendations, and property details are published in a digital guidebook and sent to guests automatically before every stay — your voice and recommendations, delivered before you say a word.

YOUR BRAND & BUSINESS

The kind of place guests talk about

Bed and breakfast guests choose you for the personal touch. Happy Guest makes sure that experience is consistent from the moment they book, with automated check-in and digital agreements handled before they ever arrive.

 

✔ Your Style & Standards

The warmth of your bed and breakfast comes through in every message, every guide, and every recommendation — not just in person.

✔ Better Reviews

Guests who feel genuinely looked after leave reviews that do your marketing for you.

✔ Exceptional Service

Consistent arrivals and clear communication mean you can keep delivering the experience you're known for — even in a full season.

✔ Built to Last

A reliable bed and breakfast operation underneath the hospitality is what lets you grow at your own pace - without losing what makes you distinctive.

 
HOW HAPPY GUEST HELPS

Welcome every B&B guest with one simple link

Send one pre-configured link and guests handle verification, house rules, and any add-ons themselves. For B&B operators running everything themselves, this is the difference between a chaotic arrival week and a season that runs itself.

HAPPY GUEST WORKS WITH EVERY OTA & PMS

Works with your preferred tools

Happy Guest connects seamlessly to the platforms bed and breakfast operators already use — designed to simplify your guest operation without replacing what works.

✔ Agoda ✔ Airbnb ✔ Autorank ✔ Avantio ✔ Beyond ✔ Booking.com ✔ Boostly ✔ Brightside ✔ Cloudbeds ✔ Delegate ✔ Direct ✔ Direct Bookings ✔ Expedia ✔ Faye ✔ Feather ✔ Furnished Finder ✔ Futurestay ✔ GetYourGuide ✔ Glamping Hub ✔ Google Vacation Rentals ✔ Guesty ✔ Hartwell ✔ Hipcamp ✔ Holidu ✔ HomeToGo ✔ Hospitable ✔ Hostaway ✔ Hostex ✔ Hostify ✔ Hostfully ✔ Hotels.com ✔ iGMS ✔ Janiis ✔ Jurny ✔ Lodgify ✔ Noshable ✔ Oopsie ✔ OwnerRez ✔ Plum Guide ✔ Pricelabs ✔ RankBreeze ✔ Rental Guardian ✔ Streamline ✔ Track ✔ Travel Insurance ✔ Uplisting ✔ Viator ✔ Vrbo ✔ Waivo ✔ Wheelhouse ✔ Whimstay ✔ Yhangry
Syncs with Major Channels
Airbnb · Vrbo · Booking.com · Expedia
Works with bookings from Airbnb, Vrbo, Booking.com, and Expedia. Whatever platform your guests booked through, Happy Guest picks it up from there.
Airbnb Vrbo Booking.com Expedia
Integrates with Your PMS
Guesty · Hostaway · OwnerRez · Lodgify
Connects to the property management platforms you're already using. Your existing setup keeps running — Happy Guest layers on top of it.
Guesty Hostaway OwnerRez Lodgify Operto Cloudbeds
Powers Your Direct Bookings
Your website · Your brand · Your checkout
If guests book through your own website, Happy Guest handles the compliance, upsells, and guest experience there too — without touching your site design or SEO.
Zero Friction
No replacement · No interference · No disruption
Happy Guest doesn't replace anything you already have. It sits alongside your current tools and adds what's missing from the guest journey.
No website changes SEO safe Brand stays yours
Total Flexibility
1 unit · 100 units · Any stack
One property or a hundred — the setup is the same. There's no enterprise tier, no long onboarding, and nothing that locks you into a structure that doesn't fit.
Solo hosts Multi-property operators Property managers
  • AutoRank
  • Beyond
  • Boostly
  • Cloudbeds
  • Delegate
  • Guesty
  • Hartwell Insurance
  • Hospitable
  • Hostaway
  • Lodgify
  • OwnerRez
  • PriceLabs
  • RankBreeze
  • Rental Guardian
  • Streamline
  • Track
  • Turno
  • Waivo
  • Wheelhouse
  • YHangry
★★★★★

"Happy Guest got me started when I knew absolutely nothing about the business. The mentoring and support alone is infinitely valuable."

Gregory · Rental Host
Rental Host / Operator
★★★★★

"Happy Guest has been amazing for our business. I would recommend them to every PM I could."

Rental Host / Operator
Rental Host / Operator
★★★★★

"My first 5 guests have left my place raving 5-star reviews. All thanks to the systems that they helped me put in place."

Rental Host / Operator
Rental Host / Operator
+30%
Increase in top-line revenue
90%
Of hosts are not fully STR compliant
85%
Of STRs are managed by independents
50
States now regulate short-term rentals

Frequently asked questions for inn & bed and breakfast operators

  • Yes. Happy Guest supports owner-operated inns and boutique B&Bs — structured enough to run smoothly, simple enough to never get in the way. No app download required for guests.

  • No. It handles the routine steps — registration, arrival info, documentation — so you can focus entirely on the guest experience that makes your property memorable.

  • No. It integrates alongside your existing PMS or booking platform.

  • Yes. Happy Guest is designed for owner-operators. Setup is straightforward, and once it's running, the guest journey handles itself.

  • Guests complete digital registration and receive structured arrival information before check-in — reducing interruptions while preserving the warmth your guests came for.

  • Because your time is your most limited resource. When arrivals are clear and routine questions are handled automatically, you get that time back — and guests feel more confident and cared for from the start.

  • It automates the pre-arrival steps for inn and B&B stays — digital registration, agreements, arrival instructions, and guest communication — so owner-operators don't have to manage them manually on every reservation. Happy Guest handles this inside a browser-based check-in link tied to each booking. No app download required for guests.

Series of screenshots from a mobile app for checking into a rental property, showing welcome screen, check-in process, screening rules, ID verification, house rules, and optional damage protection.

Guests love when it feels like home

Book a virtual one-on-one walkthrough with us, and see how B&B operators use Happy Guest to automate check-in, protect their time, and deliver a consistently warm guest experience on every reservation.

No credit card required.