Happy Guest + OwnerRez:
Own the guest experience
OwnerRez gives your short-term rental business a rock-solid foundation. Happy Guest builds the guest experience on top of it.
Full set up is done for you, completely free.
Pop in your email to see the calendar.
You built it right.
Now automate the rest.
OwnerRez
Pair OwnerRez with Happy Guest and every confirmed reservation triggers a fully automated pre-arrival flow—rental agreement, ID verification, damage protection, upsells, and digital guidebook—completed before guests get their arrival details. They get everything they need. You get your time back.
How your OwnerRez account works with Happy Guest:
1. Your OwnerRez property listings sync automatically. No setup needed.
2. Happy Guest pulls in your confirmed bookings to generate personalized reservation links for each guest
3. Door codes are delivered at the right time based on the reservation
You set the rules. Guests move themselves through. No per-property fees.
Happy Guest
Happy Guest picks up right where OwnerRez leaves off - automating the guest experience from the moment someone books to after they check out. Your guest does three things, Happy Guest does the rest.
In under two minutes, on their phone, no app required:
1. Signs your rental agreement and house rules
2. Uploads a government-issued ID
3. Covers the protection by paying the deposit, authorizing the hold, or accepting the damage waiver, whichever you require
Then the door code releases. No completion, no code. Everything else runs itself on every reservation.
HAPPY GUEST WORKS WITH EVERY
OTA & PMSBuilt to work with OwnerRez
OwnerRez was built with a simple belief: good software should make hosting easier, not more complicated. From channel management to payment processing, it handles the operational side of running a short-term rental with the kind of depth and stability that hosts can depend on.
Happy Guest covers the guest-facing side—automating every step of the pre-arrival experience, from rental agreements and ID collection to damage protection and upsells, no app required. Connect the two, and you've got a complete hosting operation, front and back.
What OwnerRez offers:
Channel Management: Real-time rate and calendar sync across major platforms
Quoting & Booking Automation: Fast quotes, automated payments and follow-up
Direct Booking Websites: Your branded site with booking and payments built in
Financial Reporting & Accounting: Owner statements and clean financials in one place
Secure Payment Processing: PCI-compliant payments with automatic retry on failures
What Happy Guest users are saying
"Using Happy Guest has been a great addition to my workflow. It's made the process of getting guests to sign rental agreements seamless and professional. What I appreciate most is how clearly everything is explained to guests!"
"Happy Guest got me started when I knew absolutely nothing about the business. The mentoring and support alone is infinitely valuable. The guest portal is far more robust than a protection plan!"
"Happy Guest has been amazing for our business. I would recommend them to every PM I could."
Ownerrez AND HAPPY GUEST WORK TOGETHEROwnerRez runs your properties. Happy Guest runs your guests.
OwnerRez handles the reservations, calendars, payments, and owners.
Happy Guest takes the guest. The rental agreement. The ID verification. The deposit or damage waiver. The upsells. The guidebook. The messages. And the moment the door code releases.
Two jobs, two tools, working together. Nothing to migrate.
Book a free call
Pop your email in and we'll show you the calendar.
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![Green screen displaying options for incidentals including damage coverage, security hold, damage waiver, security deposit, and guest travel with details and instructions, with a black "Add card" button at the bottom.]()
Compliance & Protection
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![A woman in a pink dress smiling with her arms outstretched at a beachside location with ocean and beach umbrellas in the background.]()
Automated Messaging
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![Text message notification about early check-in availability, followed by check-in instructions, a flyer about early check-in fees, and a section with local maps and images of a hot air balloon and food.]()
Revenue & Upsells
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![A digital interface showcasing local guides, featuring an option for a private chef experience with a photo of a woman smiling at a restaurant table, a server holding a tray, and other travel-related images such as palm trees and a beach.]()
Guidebooks & Guest Experience
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![A digital interface with multiple colored options for completing a survey, including a black button that says 'I have read the agreement' and checkboxes for different steps.]()
Rental Agreements
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![A yellow sign displaying house rules, including quiet hours from 10 PM to 8 AM and a reminder to check out on time.]()
Damage Protection
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![Screenshot of a verification process asking to upload photos of a front and back of an ID, such as a passport or driver's license, with instructions highlighted in a blue box.]()
Guest Verification
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![Screenshot of a smartphone displaying a check-in notification and instructions for a hotel stay, including early check-in availability and check-in address details.]()
Early Check-In
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![Pink background with text promoting upgrades for Airbnb guests, showing images of a wood bundle with fire, and a person spraying bug spray outdoors, with black buttons labeled 'More info' beneath each image.]()
Upsells & Add-Ons
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Affiliate Revenue
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![Checkout instructions for Kini Beach Haus, including housekeeper arrivals at 10 am, recommendations to tidy up, tips to leave the apartment before arrival, and late checkout policies with a $75 fee if not arranged 24 hours in advance.]()
Direct & Repeat Bookings
Wait — Is it actually free?
Yes. Here’s why:
Frequently Asked Questions about Happy Guest & OwnerRez
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You'll need a OwnerRez subscription and a free Happy Guest account. Log into your Happy Guest account, navigate to the connections settings, and select OwnerRez from the list of supported Property Management Systems (PMS). Follow the on-screen prompts to authorize the connection using your OwnerRez account credentials or API key so reservations sync automatically.
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Setup is done for you! Happy Guest will pull your listings straight from OwnerRez to build your account, then set it up with you on a call. Most accounts are live within a few days.
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No. OwnerRez still handles bookings, channels, and payments. Happy Guest just automates what happens after the booking is confirmed. The two systems work together.
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No. Happy Guest is free for hosts, with no plan tiers or paywalled features. It only makes money when a guest chooses to spend — on an upsell, early check-in, or a damage waiver. If the guest doesn't buy anything, you don't owe anything.
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Yes. You can turn on automation property-by-property or apply it across your whole portfolio.
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No. The experience feels like one seamless flow. Guests book through OwnerRez and are guided through pre-arrival steps under your brand.
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![A wooden chair with a small Santa Claus and a zebra doll sitting on it, positioned near a large green plant and concrete stairs.]()
Resources: Webinars
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Resources: Browse All
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![A white house with large window panes, a flowering red vine climbing up the front, and potted plants in front, beneath a bright blue sky.]()
For Short Term Rentals
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![Part of a decorative headboard with carved wood design and cream-colored tufted upholstery, visible against a wallpapered wall with vertical stripes and floral patterns.]()
For Boutique Hotels
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![A cozy living room with pink walls, green furniture, and a framed portrait of a woman with a turban. There are flowers on the table and a lamp with a fringed shade in the foreground.]()
For Inns & Bed and Breakfasts
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![A rubber duck dressed as a hiker with a backpack, hat, and camera, surrounded by dark green ivy leaves.]()
For Glamping & Unique Stays
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![A cozy interior scene with an orange vintage sofa, a throw pillow with a blue plaid pattern, a smaller pillow with a leopard print, a blue jug with dried flowers, a pink stool, a large cactus, a framed landscape painting, and a patterned rug.]()
For Mid-Term Rentals
Get a demo for your STR
Book a 45 minute 1-on-1
We'll show you exactly what your guests would see, building your account with you. It's the setup, not a sales pitch. Completely free.